The students have spoken and have claimed Buffalo Wild Wings as the number one spot to chow down on wings, with Mugsy’s Pub taking second place, and Hooters coming up in third. For seven years running, Buffalo Wild Wings has taken the top honor and Cassie Vogelsang, general manager, attributed its success to a few factors.
“We try to personalize a customer’s experience here by putting on local games or local favorites and also giving them a personalized experience when they dine in. We tell our waitresses to not be ‘order takers’ but have conversations with the customers,” Vogelsang said.
Of the three establishments, Mugsy’s is closer to ISU’s campus but, according to Vogelsang, the future looks bright for Buffalo Wild Wings.
“I can’t say too much on a new location while the details are being worked out, but I can say the students will be pleasantly happy,” Vogelsang explained.
In the meantime, Mugsy’s offers a short distance, as well as delivery, for those who can’t make it to Buffalo Wild Wings or Hooters.
“I would put our wings up against anyone else. We have a good product we are proud of and we’re glad the students have responded so well,” Don Jones, general manager of Mugsy’s, said.
Going to Mugsy’s is unique in that it is not a national chain. Mugsy’s has been serving Bloomington-Normal for 22 years and has gained a well-rounded customer base.
“If a person comes in any time of the day they’ll see students from both schools, regulars who come in a couple times a week, and people from across Bloomington-Normal,” Jones said.