YOUNG AMERICA REALTY

Living at home for the first time can be difficult and, for many students, stressful. In the Bloomington-Normal community, several leasing companies compete for your lease signature.

Melissa Mamroth / Daily Vidette Senior Staff

Tom Stephens, junior construction management major, recieves assistance from employee Allen Kus, junior insurance major, at Young America on Thursday afternoon. Young America was voted best large apartment customer service in Bloomington-Normal.

Winning first place for best large apartment customer service was Young America Realty, followed by SAMI in second place and First Site in third.

“We are very excited about unveiling our online tenant portal. Every resident will be able to log in and view their account balance, make an online payment, register a maintenance request, and have a conversation with the property manager all without having to leave their own aparment,” Randy Paulissen, Young America property manager, said. “We are always striving to make life more convienent for our tenants. We are also very excited about our new luxuary apartments that will be opening this summer at Patriot Station and The Lodge.”

Paulissen said customer service is a strong value to Young America.

“Customer service is instilled in every one of our employees at Young America. From our leasing agents to our maintenance staff and our management team, we value our tenants and want to provide them with the best apartments, the best customer service, and an enjoyable college experience,” Paulissen explained.

The company has won multiple categories this year, as well.

“Not only can we offer the largest selection of student apartments, but we have won the Vidette’s best property at Willow Trails for the third straight year, and we also have won the best customer service award for the fourth straight year,” he concluded.

Second Place

Third Place